Trential CCPA Privacy Notice

This Privacy Notice for California Residents (“Notice”) supplements Trential’s Privacy Policy and applies solely to California residents (“you,” “your”). It is designed to comply with the California Consumer Privacy Act of 2018 (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”).

1. Who is ‘Trential’?

Trential (“Company,” “we,” “us”) is a [brief description of Trential – e.g., SaaS provider, e‑commerce platform, etc.]. We collect and process personal information of California residents who visit our website, use our services, or engage with us.

2. Categories of Personal Information Collected

We collect personal information as defined by the CCPA. These include:

• Identifiers: name, email, postal address, IP address, device identifiers;

• Commercial data: purchase history, service usage;

• Internet activity: browsing, clickstream, session data;

• Geolocation data: approximate location;

• Professional info: job title, employer;

• Education: educational background;

• Protected classification: age, gender (if provided).

We collect this information directly (user input) and indirectly (tracking tools).

3. Sources of Personal Information

• Directly from you (e.g., account creation, contact forms)

• Automatically via analytics, cookies, and tracking pixels

• From third-party integrations (e.g., payment processors, marketing tools)

4. Purposes for Collection & Use

We use personal data to:

• Provide, maintain, and improve our services

• Process payments and fulfill orders

• Communicate updates, newsletters, and marketing (where permitted)

• Analyze usage and troubleshoot technical issues

• Comply with legal obligations

5. No Sale of Personal Information (and Opt-Out)

Trential does not sell or share your personal data to third parties for monetary gain.
If our practices ever change, we will provide a “Do Not Sell or Share My Personal Information” link on our homepage to allow you to opt out, per Cal. Civ. Code § 1798.135 en.wikipedia.org.

6. Your California Privacy Rights

Under the CCPA/CPRA, California residents have the following rights:

1. Right to Know: request details about personal data collected, used, disclosed or sold, over the past 12 months.

2. Right to Access: receive a copy of the data we hold.

3. Right to Delete: require deletion of your personal data, with some exceptions (legal, security, etc.).

4. Right to Correct: request correction of inaccurate personal data under CPRA.

5. Right to Limit: restrict use and disclosure of sensitive personal information (e.g. precise geolocation, racial origin, health) under CPRA.

6. Right to Non-Discrimination: you cannot be denied access or service, or charged differently, for exercising your rights.

To exercise these rights, submit a request by:

• Emailing: privacy@trential.com

• Calling: 1‑800‑TRENTIAL (toll-free – provided per Cal. Civ. Code § 1798.130)

• Including a government-issued ID for verification (only minimal information)

We will respond within the CCPA-mandated timelines.

7. Data Retention

We retain personal information only as long as needed to:

• Fulfill business and legal purposes,

• Comply with financial or regulatory requirements,

• Resolve disputes or enforce agreements.

8. Reasonable Security Measures

We implement appropriate administrative, technical, and physical safeguards to protect personal data, consistent with industry standards (e.g., SOC 2, ISO 27001)

9. Children Under 16

We do not knowingly collect personal data from minors under 16 without prior consent. For users aged 13–16, affirmative consent is required; for under‑13s, parental consent is mandatory, in line with Cal. Civ. Code § 1798.120.

10. Updates to This Notice

We reserve the right to update this Notice. Significant changes will be published on our website with an updated “Last Revised” date.